autolabor-m1-doc/navigationKit/quickStart/remote/qa.md

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# 常见问题
## 目录
#### 远程桌面软件 NoMachine
1. 如何调整分辨率与画质
2. 如何远程传输文件
3. 报错:`The connection with the sever was lost`
4. 报错:`Could not connect to the sever. Error is 108: Connection reset by peer`
5. 报错:`A connection timeout has occurred while trying to connect cloud.autolabor.com.cn' on port 'XXXXX'. The issue could either by a networking problem.....`
6. 远程连接成功后,一直显示 `NIVIDIA`的图标,卡住了
***
## 远程桌面软件 NoMachine
1. 如何调整分辨率与画质
入口一:
进入系统后,在引导对话框修改。
![](imgs/network-48.png)
入口二:
关闭对话框后,鼠标滑到右上角,显示出 “翻页效果”,点击 “翻页”。
![](imgs/network-40.png)
![](imgs/network-37.png)
进入修改页,调整到最低,`Done` 生效。
![](imgs/network-39.png)
2. 如何远程传输文件
![](imgs/network-53.png)
3. 报错:`The connection with the sever was lost`
请检查,是否连接上机器人 Wifi 。
![](imgs/network-23.png)
4. 报错:`Could not connect to the sever. Error is 108: Connection reset by peer`
远程连接服务已断开,可能原因是:
* 远程端口关闭
* 机器人主机重启
* 机器人电源关闭
操作:
* 检查 Wifi 是否连接
注:设备电源重启后远程连接自动断开,需重新请求远程地址
![](imgs/network-33.png)
5. 报错:`A connection timeout has occurred while trying to connect cloud.autolabor.com.cn' on port 'XXXXX'. The issue could either by a networking problem.....`
该端口无法连接,常见于:
* 机器人主机重启
* 机器人电源关闭
* 重新启用了新端口
操作:
重新获取远程连接地址与端口,如显示之前的端口未关闭,请关闭后重新开启。
之后再用新端口尝试。
![](imgs/network-50.png)
6. 远程连接成功后,一直显示 `NIVIDIA`的图标,卡住了
![](imgs/network-51.png)
远程桌面连接要求主机 HDMI 必须有连接,才能进行显示。
如想去掉套件上的显示器可在网上购买HDMI虚拟插头。